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At Tele-Logic Solutions, we understand that you may have questions. We want to make sure that we provide you with answers. Simply click on any of our most commonly asked questions to view the answer. If you have more, feel free to contact us.
Is this a real work from home job?
Yes. We are currently partnered with several work from home platforms. As a CSP (customer service professional) you will have access to work for some of the best companies offering opportunities
Are there any starting cost?
Yes, because you will be a contractor, you will be required to pay a registration fee for any client you choose. That cost can range from $14-$149.00.
Do I have to do a background check?
Yes, We require a high standard of integrity. Any persons that have been convicted of or pled guilty to any felony or certain misdemeanor charges will not be approved as an agent. There is a fee of $9.99
Are there any benefits offered?
Unfortunately, there are no benefits such as medical, dental, vacation, etc. You will be an independent contractor NOT an employee. Therefore, any coverages needed will be the responsibility of the CSP.
How much is the pay?
The pay rate can vary depending on the client you choose to work. Current agents are taking home incomes of $9.00-$12.00 per hour as a base rate. There is no limit to how much you can make. You select the number of hours you want, the more you work, the more you make.
Do I have to sign a contract?
Yes, a contract must be signed to protect you as a CSP (customer service professional) and the business. As a CSP you will receive a copy of all documents that require signing for your records.
Are taxes deducted from my pay?
No, taxes are not deducted from your bi-weekly pay. Because you are an independent contractor, you will receive a 1099 form in place of a standard W-2 for tax purposes every year.
Do you contract in all states?
At this time, we only contracts with CSPs within the United States, with the EXCEPTION of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin.
Do I have to pay any fees?
As an Independent Contractor, you are also responsible for any operating fees such as landline phone, internet service, and equipment required to service. There is a servicing fee of ($44.75) deducted per pay for technical and servicing fees.